Missed collections & resends

In the event of any missed collection where we / the driver was not able to contact you, no other recipients were able to collect on your behalf (friends, neighbors, security guard house, collection points etc.) and we simply could not hand over your order to you \, we will take back your order until a proper delivery time can be arranged. However, redelivery will no longer be free and you will need to bear the shipping charges. Alternatively, you can drop by our office or arrange your own rider for pickups / self collection at the address listed on the bottom of the page.