Missed Collections & Resends

In the event of any missed collection where the we / driver was not able to contact you, no other recipients were able to collect on your behalf (friends, neighbors, security guard house, collection points etc.) and we simply could not hand over your order to you (weather, safety etc.), we will take back your order until a proper delivery time can be arranged. However, please note that for resends, delivery will no longer be free and you will need to bear the shipping charges. Alternatively, you can drop by our office or arrange your own rider for pickups / self collection at the address listed on the bottom of the page.

Updated on May 26, 2021
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