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Orders & Shipping

How do I return back your empty bottles
Are pickups or self collection possible
How long will it take to get my order
Same day orders for delivery & pickups
Do you ship to other state or internationally
Missed collections & resends
The coupon code does not work
What shipping methods do we use
There is an issue with the order I just placed
How much is shipping
Cancellation Policy
I received the wrong items
Do you do wholesale or bulk orders
My order was damaged during shipping
Shipping Policy
Refund Policy

Subscriptions

Why purchase a subscription plan
Which subscription plan should I choose
How does your subscription plan work
Do you deliver the subscription plan outside of Klang Valley
Can I change flavours after ordering my subscription plan
How do I cancel/refund my subscription
How can I make a change to my subscription

Usage

I’m new to Kombucha, how should I start
How often can I drink Kombucha
When is the best time to drink Kombucha
How long can I keep Kombucha for
Can pregnant or nursing women drink Kombucha
Is there alcohol in Kombucha & is it Halal
Is Kombucha suitable for diabetics
Can Kombucha be drank in parallel with a course of antibiotics
Can Kombucha be heated or cooked
How do I open the bottle if the cap is too tight
Can I leave my Kombucha outside
Are you applying for Halal certification
Can people with gastric pain drink Kombucha

Product

What is Kombucha
Where did Kombucha come from
What are the benefits of Kombucha
How is our Kombucha made
Is there alcohol in Kombucha & is it Halal
Is there any caffeine in Kombucha
How much sugar is in Kombucha
Is Kombucha too acidic for my body
Are you applying for Halal certification
What are the strands floating in my Kombucha & is it safe

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Are pickups or self collection possible
Are you applying for Halal certification
Is Kombucha suitable for diabetics
Cancellation Policy
Can I change flavours after ordering my subscription plan

Visit Us

J Remedy Distribution (002669328D)
B-G-5, No. 2, Jalan PJU 1A/41B
NZX Commercial Centre
Ara Damansara
47301 Petaling Jaya
Selangor, Malaysia
Tel No. / Whatsapp: 012 615 6400

Working Hours

Monday – Saturday
09:00 am – 05:00 pm
Closed on Wednesdays & Sundays

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